Bridging the Gap
Refract is a youth-led initiative based in the West Midlands, dedicated to ensuring that digital skills are accessible to everyone. We aim to focus on building confidence in navigating the digital landscape — from basic smartphone skills to online safety and artificial intelligence.
The Digital Divide
Digital literacy isn’t a luxury — it’s essential for everyday life. Whether applying for jobs, staying connected or accessing vital services, everyone deserves the skills to navigate our digital world safely, effectively and responsibly.
Without digital skills, millions are locked out of opportunities, independence and inclusion. These aren’t just statistics — they’re our neighbours, friends and family.
And the appetite is there — 59% of students want to learn digital literacy at school.
£63bn
lost each year in the UK due to the digital skills gap.
House of Commons Library, 2024
48%
of students leave education without the digital skills they need.
Royal Society, 2025
What our first Census found
Our first Census pilot surveyed 261 students at Ormiston Sandwell Community Academy — here’s what the data shows.
90%
of students use AI tools — yet only 63% have been taught to use them safely.
36%
have clicked on something online that later felt unsafe or suspicious.
Device access is uneven too — 96% of students have a smartphone outside school, but only 63% have a desktop computer outside school and 16% have no laptop at all. Read the full OSCA Census report or find out more about Census.
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Refract is entirely youth-led. Your donation helps us deliver programmes, events and resources that empower young people through technology and education.
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